Client: Southern, Feb 2012
Southern were aware of funding available for improving access to stations, and considered its relevance to a possible second entrance to Bexhill station, where there had been some local pressure for creating one. The existing entrance is right at the Eastern end of the platforms, but the Western end of the platforms is immediately adjacent to Devonshire Square and other key commercial locations within the town. The business case for creating the new entrance was obviously a balance between the capital costs of creating it and the increased operating costs, offset by potential increased revenue and the passenger (time saving) benefits. As train operators often don’t have much information about the real origins & destinations of passengers, the Railway Consultancy was commissioned to elicit this information through surveying passengers using the station. As befits an urban station with both inbound and outbound commuters, plus shoppers and school traffic, the survey covered both peak and offpeak traffic. Postcode/street data was then used as the basis to understand whether passengers would benefit from the new entrance or not - or be indifferent. Generalised cost calculations relating to the benefitting proportion of users were then fed into the appraisal undertaken by Southern, which led to their submitting an application for funding to gate the station.
Last updated: Sunday, 18th December 2016
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