Analysis, Research & Training
Market Research
It is important to understand customers’ needs and desires for the railway, and this cannot always be gleaned from existing information - going out and asking customers is always valuable. We undertake small-scale market research ourselves, to industry standards, but also work with market research specialists on bigger projects, where we may need to interpret the results from hundreds, if not thousands, of respondents, in order to ascertain particular market characteristics.
Examples
- Luton Airport Access Rail Penetration Study, Thameslink Rail
- Cyclists’ Use and Views of Southern Services
- Watford-Gatwick Route Surveys, for LTUC/Southern/London Travelwatch/TfL London Rail/Passenger Focus
- Abbey Line Monitoring, for Hertfordshire County Council
- Lewes Station Facilities
Last updated: Sunday, 18th December 2016
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