Management & Strategy
Benchmarking Studies
Best practice can usefully be shared internationally between operators, in order to advance knowledge across the world, with the potential for significant improvements in operational and financial performance.
Examples
- Member of team led by Imperial College advising CoMET and NOVA international groups of Metros
- Management of case studies covering areas such as station management, customer satisfaction, and train service crowding
Last updated: Sunday, 18th December 2016
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